Delivery Information

Hey there, skate enthusiasts! At Impala Sale Store, we know you’re eager to get your hands on that fresh gear and hit the streets, rink, or park. That’s why we’ve streamlined our delivery process to get your orders to you as quickly and smoothly as possible, no matter where you are in the world. Whether you’re grabbing a pair of Artistic Quad Skates, some precision Bearings, or stylish Apparel, we’ve got your back with reliable shipping options that fit your needs and budget.

🚀 Standard Shipping

Need your gear fast? Go for our Standard Shipping option! We partner with trusted carriers like DHL or FedEx to ensure your package arrives safely and on time.

Cost: $12.95 (flat rate)

Delivery Time: Orders are processed within 1-2 business days, and once shipped, you can expect your goodies to arrive in 10-15 days. Perfect for when you’re planning that next skate session and don’t want to wait!

🆓 Free Shipping

Love a good deal? So do we! For orders over $50, we offer Free Shipping via EMS. It’s our way of saying thanks for choosing us to fuel your skate lifestyle.

Cost: Free (on orders over $50)

Delivery Time: After order processing (1-2 business days), your shipment will be on its way and typically delivered within 15-25 days. It might take a bit longer, but hey, free is always worth it—especially when you’re stocking up on essentials like Helmets, Bearings, or that cute new Hair Accessory!

What to Expect After You Order

Once you’ve checked out with your Visa, MasterCard, JCB, or PayPal, here’s how it goes down:

  • Order Processing: We’ll get to work within 1-2 business days to pack your items with care. If there are any issues (like an item being out of stock), we’ll reach out ASAP.
  • Shipping Confirmation: You’ll receive a tracking number via email once your order ships, so you can follow its journey right to your doorstep.
  • Delivery: Sit back and wait for that “package arrived” joy! Most of our shipments go smoothly, but if there’s a delay due to customs or other factors, we’re here to help—just contact us at [email protected].

Shipping Destinations

We’re stoked to ship globally! From the bustling streets of Nashville to skaters in Europe, Australia, and beyond, we’ve got you covered. Note that we currently don’t ship to Asia and a few remote areas due to logistics constraints—but we’re working on expanding, so stay tuned!

Returns & Exchanges

Not totally thrilled with your purchase? No worries! You have 15 days from the delivery date to initiate a return or exchange. Just make sure the items are in original condition, and reach out to our support team to get the ball rolling. We want you to skate with confidence, both on and off the wheels.

At Impala Sale Store, we’re all about blending style, performance, and community. Your satisfaction is our top priority, so if you have any questions about delivery or anything else, don’t hesitate to email us. Now, go ahead and explore our collections—your next favorite skate gear is waiting!

Skate with Passion, Shop with Confidence. 🛼✨