Term and Conditions

Thank you for choosing Impala Sale Store, your trusted destination for premium skating equipment and accessories. By accessing our website at mordernskates.com and making a purchase, you agree to these Terms and Conditions. We’re passionate about skating and committed to providing you with an exceptional shopping experience.

1. Who We Are & Our Products

About Our Store

Impala Sale Store specializes in high-quality skating products including inline skates, artistic quad boots, protective gear, and skating accessories. Our products are designed for skating enthusiasts who value quality, style, and performance.

Product Categories

• Skates: Inline Skates, Artistic Quad Boots, Inline Frames
• Protective Gear: Helmets, Elbow Pads, Knee Pads, Body Armour, Gloves
• Accessories: Bearings, Cushions, Axle Nuts, Frame Axles
• Apparel: Compression Tights, Caps & Beanies
• Personal Items: Face Masks, Hair Accessories

2. User Responsibilities & Account

Eligibility

You must be at least 18 years old to make purchases from our store. By placing an order, you confirm that you have the legal capacity to enter into binding contracts.

Accurate Information

You are responsible for providing accurate and complete information during the ordering process, including:

• Correct shipping address and contact details
• Valid payment information
• Accurate product selections and sizes

3. Orders & Payment Terms

Order Process

When you place an order:

• You receive an order confirmation email
• We process orders within 1-2 business days after payment confirmation
• Orders placed on weekends/holidays process the next business day
• We reserve the right to cancel any order before shipment

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Pricing & Availability

All prices are in US dollars. While we strive for accuracy, occasionally pricing errors may occur. We reserve the right to correct any errors and cancel orders arising from such errors.

4. Shipping & Delivery

Shipping Options

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping: Available for orders over $50 via EMS (15-25 business days after shipment)

Shipping Limitations

We ship worldwide except for:

• Certain remote areas
• Parts of Asia (as specified at checkout)

5. Returns & Exchanges

Return Eligibility

• Timeframe: 15 days from receipt of order
• Condition: Unused, original packaging, all tags attached
• Proof: Original order confirmation required

Non-Returnable Items

For health and safety reasons, we cannot accept returns on:

• Face Masks (hygiene products)
• Compression Tights (intimate apparel)
• Hair Accessories (personal care items)
• Any used, worn, or damaged products

Return Process

1. Contact customer service within 15 days at [email protected]
2. Receive Return Authorization Number (RAN)
3. Package items securely with original packaging
4. Ship to: Impala Sale Store Returns, 517 Glenpark Dr, Nashville, TN 37217 USA
5. Allow 3-5 business days for processing after we receive your return

Refunds & Exchanges

• Refunds issued to original payment method
• Credit Card/PayPal: 5-10 business days
• Bank Transfer: 7-14 business days
• Shipping costs non-refundable (except for our errors)
• Exchanges subject to product availability and price differences

6. Product Information & Quality

Product Descriptions

We make every effort to display products accurately, including colors, specifications, and features. However, slight variations may occur due to manufacturing processes or display settings.

Intended Use

Our skating products are designed for recreational and professional skating activities. Users should:

• Always wear appropriate protective gear
• Follow product instructions and safety guidelines
• Use products in suitable environments
• Inspect equipment regularly for wear and tear

7. Intellectual Property

Ownership

All content on mordernskates.com, including:

• Logos, trademarks, and brand names
• Product designs and images
• Website content and layout
• Product descriptions and marketing materials

are the property of Impala Sale Store and protected by intellectual property laws.

User Restrictions

You may not:

• Copy, reproduce, or distribute our content without permission
• Use our trademarks or branding without authorization
• Reverse engineer or copy product designs
• Use automated systems to access our website

8. Privacy & Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy (available on our website) explains how we collect, use, and safeguard your data.

Information We Collect

• Contact and shipping information
• Payment details (processed securely by payment providers)
• Order history and preferences
• Communication records

9. Limitation of Liability

Product Use

Impala Sale Store is not liable for:

• Injuries resulting from product misuse or failure to wear protective gear
• Damages from improper product use or maintenance
• Consequential or incidental damages

Website Access

We strive to provide uninterrupted website access but are not liable for:

• Temporary website unavailability
• Technical issues beyond our control
• Third-party service interruptions

Maximum Liability

Our maximum liability to you for any claim shall not exceed the purchase price of the products in question.

10. Governing Law & Disputes

Applicable Law

These Terms are governed by the laws of Tennessee, United States.

Dispute Resolution

We prefer to resolve disputes amicably. Please contact us first at [email protected]. If unresolved, disputes may be subject to the exclusive jurisdiction of courts in Nashville, Tennessee.

11. Changes to Terms

We may update these Terms and Conditions periodically. Continued use of our website after changes constitutes acceptance of the modified terms. We encourage you to review this page regularly.

12. Contact Information

✨ Our Commitment to You

At Impala Sale Store, we’re more than just a skating equipment retailer – we’re part of the skating community. We’re committed to:

• Providing high-quality products that enhance your skating experience
• Offering transparent and fair policies
• Delivering exceptional customer service
• Supporting your passion for skating

Skate with Passion, Shop with Confidence! 🛼